The Complete Guide to Culture and Etiquette in New Zealand for First Time Visitors

Aotearoa New Zealand is a dream destination for many travellers. However, it is so isolated from the rest of the world that we have developed a unique culture. In this guide, I cover some etiquette and cultural norms to enhance your visit. Here’s your guide to navigating this new cultural landscape.

Languages

In New Zealand, English is the primary language spoken by the majority of the population. However, the Māori language (te reo) is the official language of New Zealand. You'll often hear Māori words and phrases integrated into everyday speech. Learning a bit of te reo Māori not only enriches your experience in New Zealand but also shows respect for its indigenous culture.

Many places in New Zealand have Māori names and many cities will have both an English and Māori name.

Here’s some quick te reo Māori pronunciation tips:

• Vowels: Māori has five vowel sounds, each vowel has only one sound:

  • A – Like the "a" in "car."

  • E – Like the "e" in "bed."

  • I – Like the "ee" in "see."

  • O – Like the "o" in "dog."

  • U – Like the "oo" in "zoo."

• Consonants: Most consonants in Māori are pronounced similarly to English, but there are a few differences:

  • Wh – Pronounced like the "f" in "fine."

  • Ng – A common Māori sound, pronounced like the "ng" in "singer."

  • R – Rolled lightly at the front of the mouth, similar to the Spanish "rr" sound.

If you're unsure about pronunciation, particularly for location names, don't be afraid to ask a local for guidance. Many kiwis are happy to help and appreciate the effort to get the pronunciation correct.

Common Kiwi Slang

New Zealanders have a unique slang that might leave you scratching your head at first. Here are a few common Kiwi expressions to get you started:

• “Kiwi” - refers to “New Zealanders” or the kiwi bird. We call the fruit a kiwifruit.

• "Kia ora" – Hello in te reo Māori

• "Sweet as" – All good, no problem

• "Chur" – Thanks or cool

• "Jandals" – Flip-flops

• “Togs” - swimsuit, bathers or bikini

• “Yeah nah” - sometimes it means yes, usually it means no…

Respect for Māori Culture

The Māori culture is an integral part of New Zealand's identity, and visitors are encouraged to show respect for Māori customs (tikanga), language (reo) and traditions. If you're invited onto a marae (Māori meeting ground), remove your shoes as a sign of respect. Learn about the hōngi, a traditional Māori greeting where noses are pressed together. This is not to be confused with a hāngi, a traditional meal cooked in an underground oven.

Leave No Trace & Tiaki Promise

Kiwis are deeply connected to their environment, and preserving it is important. When visiting the country's natural wonders, always follow the "Leave No Trace" principles. This means taking your rubbish with you, staying on marked trails, and respecting wildlife. Embrace the Tiaki Promise, a commitment to caring for New Zealand's land, sea, and culture for future generations.

Informality and Laid-back Attitude

One of the first things you'll notice in New Zealand is the informality and laid-back attitude of its people. It's common to address others by their first names, even in professional settings. Handshakes are the standard form of greeting, but don't be surprised if you're met with a hug or a friendly pat on the back.

Driving

If you plan to drive in New Zealand, familiarise yourself with local road rules and etiquette. Drive on the left side of the road and always wear your seatbelt. Be courteous to other drivers, and use your indicators when changing lanes.

Many of New Zealand’s roads are narrow and winding - if you notice a long line of cars behind you, pull over where it is safe and let traffic pass.

Tipping

Unlike in some other countries, tipping is not expected or required in New Zealand. Service industry workers are usually paid fair wages, so tipping is seen as optional. However, if you receive exceptional service, a small tip is appreciated as a gesture of thanks.

If you have any other questions, get in touch or check out my other travel tips!