Going to a restaurant in Japan

1. Never tip in restaurants in Japan. And by never, I mean never.
Tipping simply isn’t a thing in Japan. If you try, it’ll probably just confuse the staff, and they’ll politely refuse it. If you leave money on the table and walk away, they’ll most likely chase after you to return it. So, no need to worry about tipping in Japan — it’s just not part of the culture.

2. Waiters won’t always come to you — call out “Sumimasen” or “Onegaishimasu”

In many countries, you’re used to the waiter coming to your table without you having to do anything. But in Japan, it’s a bit different. Especially in casual restaurants, the staff usually won’t approach your table until you call for them. Don’t sit there thinking you’ve been forgotten — they’re simply waiting for your signal!

Just say “Sumimasen” (excuse me) or “Onegaishimasu” (please) to get their attention. It’s not considered rude at all — in fact, it’s completely normal and expected. So don’t hesitate to call out when you’re ready to order!

3. How to make a reservation

3.1. Phone booking — ask your hotel to help, or call the restaurant yourself
Some restaurants in Japan only accept reservations by phone. If you’re staying at a hotel with English-speaking staff, this is by far the easiest way — just tell them the restaurant and time, and they’ll handle the call for you. If that’s not an option, you can try calling the restaurant yourself. You might get lucky with an English-speaking staff member, or ask someone who speaks Japanese to help you.
3.2. Use Google Maps — the easiest way to book online
Find the restaurant you want on Google Maps and look for the “Reserve a table” button. Some restaurants work directly with Google’s booking system, and the process is super simple from there (you can check the screenshot example I’ve included).

3.3. Check the restaurant’s official website
If you don’t see a booking option on Google Maps, check the restaurant’s official website. Look for a language switcher to English, or use your browser’s auto-translate function. Many restaurants list their reservation methods there.

3.4. Use Japanese reservation platforms (like Tabelog or Ikyu)
If the restaurant’s site doesn’t have a booking system, try Japanese reservation platforms like Tabelog (TA-BE-RO-GU) , ikyu , gurunavi.com. You can search for the restaurant by name or check if they link to these platforms from their site or Google Maps. If there’s no English version, just use your browser’s auto-translation.

4. Always check if the restaurant is open (especially in local areas)

If you’re heading to a local spot, it’s always a good idea to call the restaurant in advance and ask: “Are you open today?” — in Japanese: Kyō aite imasu ka?

You might think this is unnecessary, but honestly, I’ve lost count of how many times I went to a place (usually in very local areas) and it was closed, even though Google Maps said it should be open. It happens more often than you’d expect!

5. Queueing at popular restaurants — sign up at the entrance
At some popular restaurants, especially in busy areas, you’ll find a waiting list at the entrance. Write down your name and the number of people in your group — this is important, as they use it to call you when it’s your turn. Some places use automated ticket machines instead, so just follow the instructions or ask the staff if you’re unsure. And remember, it’s normal to wait in line for good food in Japan!

6. What is Omakase
Omakase is a dining experience where the chef personally selects and prepares a series of dishes based on the freshest, most seasonal ingredients. Basically, it’s a multi-course dinner with no menu at all — you leave everything in the chef’s hands. If you have any food allergies, make sure to let the chef know in advance!

7. What is Teishoku
Teishoku is a traditional Japanese set meal that usually includes a main dish, rice, miso soup, pickles, and a few side dishes. It’s a popular choice for lunch or dinner and is often served as a complete set in many restaurants across Japan.

8. Sushi etiquette: chopsticks or hands?
There’s a lot of confusing advice out there, but it’s actually simple. In casual or mid-range sushi places, people usually eat with chopsticks. In higher-end sushi restaurants, it’s perfectly fine (and even common) to eat sushi with your hands — but don’t stress! Even at upscale places, you’ll almost always find chopsticks at your seat, so just use whatever feels more comfortable for you.

If you notice a small, slightly wet napkin at your seat (smaller than the usual hand towel you get before a meal), it’s a quiet signal that you can use your hands. This small napkin is for gently wiping your fingers between bites. But don’t overthink it — either way is okay, and no one will judge you!

9. Never stick your chopsticks upright in your rice
This resembles a funeral ritual in Japan, so it’s considered very bad manners. Always rest your chopsticks on the holder or across your bowl.day life.

10. Don’t pass food from chopsticks to chopsticks
This also mirrors a funeral practice, so instead of passing food directly with chopsticks, place it on a plate for the other person to pick up.

11. Paying the bill
In Japan, you usually pay at the register by the exit, not at your table. Sometimes the staff will bring the bill to your table, but not always — so when you’re ready to pay, just ask: “Okaikei onegaishimasu” (お会計お願いします). They’ll either bring the bill or point you to the register.

Also, keep in mind that splitting the bill (warikan) isn’t always possible — smaller or traditional places often give you just one bill for the whole table, so you’ll need to sort it out among yourselves afterward.

And very importantly: always carry cash! Many local restaurants and smaller places are still cash-only, even if they look modern. Don’t rely too much on cards or digital payments.

12. Don’t hesitate to ask about ingredients, but know that substitutions are rare
It’s totally okay to ask about the ingredients in Japan — people won’t think it’s rude, especially if you explain that you have an allergy or dietary restriction (whether it’s religious, medical, or personal).

That said, many restaurants in Japan usually don’t customize dishes or make substitutions, even for allergies. It’s not that they’re being difficult — it’s just not very common here. So don’t take it personally if they can’t change the dish. If your restrictions are strict, it’s a good idea to do some research in advance.

Tip: Prepare an allergy card in Japanese!
You can print one or keep it on your phone to show at restaurants. It clearly lists your allergies in Japanese and helps avoid any confusion, especially in places where the staff may not speak English. You can easily find templates online or ask someone to help you write one.

13. Check out the "Useful phrases and words in Japanese" section
Make sure to take a look at the list of helpful Japanese words and phrases in the "Useful phrases and words in Japanese" section of this guide — they’ll definitely come in handy when you’re at a restaurant!